Business-day dispatch only. Orders paid by 13:00 (EET/EEST) are handed to the carrier the same business day; after 13:00 — next business day.
Parcel lockers
Itella SmartPOST (EE/FI)
Minimum size 1×15×15 cm, minimum weight 100 g. Prices include 24% VAT (valid from 01.01.2024).
| Size | Max dimensions | Max weight | EE: locker | EE: courier | FI: locker | FI: post office | FI: courier |
|---|---|---|---|---|---|---|---|
| XS | 5×34×42 cm | up to 5 kg | €2.64 | €7.10 | €10.15 | €12.19 | €15.23 |
| S | 12×34×42 cm | up to 35 kg | €3.04 | €7.82 | €11.18 | €13.20 | €17.28 |
| M | 20×34×42 cm | up to 35 kg | €4.05 | €8.84 | €13.20 | €15.24 | €18.28 |
| L | 34×36×42 cm | up to 35 kg | €4.97 | €9.85 | €14.23 | €16.25 | €21.34 |
| XL | 60×36×60 cm | up to 35 kg | €6.60 | €12.90 | €15.24 | €17.28 | €25.40 |
Lead times: EE — 1 day (locker) / 1–2 days (courier); FI — 2–3 days (Helsinki) / 4–6 days (other regions).
Omniva (EE)
Sizes & limits: S: 9×38×64 cm (≤30 kg) · M: 19×38×64 cm (≤30 kg) · L: 39×38×64 cm (≤30 kg) · XL: longest side ≤1.5 m; length+girth ≤3 m (≤30 kg, post office/courier only) · XXL: longest side ≤2.5 m; length+girth ≤4 m (≤100 kg, courier only). Prices include VAT; valid from 01.07.2025.
| Delivery channel | Size | Price (EE→EE) |
|---|---|---|
| Locker/Post office | S* | €3.46 |
| Locker/Post office | M* | €4.48 |
| Locker/Post office | L* | €5.49 |
| Locker/Post office | XL (post office/courier only) | €5.89 |
| Courier | S | €7.92 |
| Courier | M | €9.04 |
| Courier | L | €10.25 |
| Courier | XL (post office/courier only) | €10.86 |
| Courier | XXL (courier only) | €41.66 |
* You may hand in and collect at the same locker (regular price applies).
Courier & pallets
Estonia: DPD courier — €12.75. Finland: price depends on region/shipment; auto-calculated at checkout.
Larger parcels are delivered by DPD courier; parcel-service limits: longest side < 170 cm and weight ≤ 35 kg. Above this — pallet freight (DSV/Ferroline).
Bulky & long goods: to Finland — Ferroline (plasterboard, long goods, heavy pallets); tiles — mainly DSV (EE/FI). Default is curbside (no indoor/floor carry).
Dimensional weight. Couriers may charge by dimensional weight (per carrier rules); the greater of actual vs. dimensional weight will apply.
Temperature‑sensitive & fragile goods
- In winter, avoid outdoor parcel lockers for chemicals, adhesives and sealants; when the temperature is below 0 °C we recommend choosing Itella SmartPOST indoor lockers. If needed, we will switch to courier/pallet for safety.
- Tiles and large SPC volumes — courier/pallet only; reinforced packing/crating available on request.
Prohibited / ADR items
Dangerous goods (ADR), aerosols, flammable liquids, non‑certified lithium batteries, etc. are not accepted for parcel lockers. Only special shipping by agreement is possible.
Combining orders
We can combine multiple orders into a single shipment if you contact us before hand‑off to the carrier. Lead times and cost may change.
Unloading: forklift & tail-lift
- Forklift/pallet jack is arranged by the consignee.
- Tail-lift truck on request; availability depends on region and may affect price/ETA.
- Please state in comments: forklift available or not; tail-lift needed or not; access restrictions.
- Waiting time / re-delivery may incur extra charges if unloading is not possible.
Restrictions & lead times
- Long goods (incl. 1.06×10/25 wallpapers, profiles, battens, plasterboard) — courier/pallet only.
- Fragile/heavy (tiles, large adhesive/compound buckets, large SPC volumes) — pallet shipping.
- After hand-off to the carrier: Estonia 1–3 business days; Finland 2–5; remote areas/islands longer.
Pricing & VAT
Final delivery cost is auto-calculated at checkout. Prices include 24% VAT (unless stated otherwise). Pallet freight may involve surcharges (tail-lift, waiting, hard-to-reach address).
Packing & receipt
- Pallets reinforced with stretch wrap and corner guards.
- Inspect on delivery; note any damage with the driver, take photos/videos and notify us within 24 hours.
Construction sites & remote areas
Provide coordinates, driving directions and on-site contact; confirm truck access.